Returns & Exchanges

At Crazy Color, we want you to be obsessed with your vibrant new look, but we understand if a product isn't the perfect match for your hair journey. We offer a 30-day return window for all unopened and unused products to ensure your beauty routine remains stress-free.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unopened, in their original packaging, and purchased within the last 30 days to qualify for a full refund or exchange.

• 2.
  Contact Support

  Email our color experts at support@crazycolor.com with your order number and the reason for your return to receive a Return Authorization Number.

• 3.
  Pack and Ship

  Securely package your items and include your authorization slip before shipping them back to our distribution center using your preferred tracked courier.

• 4.
  Receive Refund

  Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.